Step #1: When you change your thinking, you change your beliefs.
I am going to work you through a six-step process of how to change, and it begins with thinking. It begins with the mind. Beliefs are nothing more than a by-product of what you have thought long enough about that you have bought into--always remember that. What you believe is a collection of continual thoughts that have formed themselves into a conviction.

"Although not all change is the same, there is one common element to change, and that is thinking." That is a great truth. That is not mine, it's out of a book called, The Seven Levels of Change. When you break down the process of thinking into manageable number of steps, you reduce the perceived risk associated with change. Being creative is when you think about your thinking, being innovative is when you act on your ideas.


Step #2: When you change your beliefs, you change your expectations.
Belief is the knowledge that we can do something. It is the inner feeling that what we undertake, we can accomplish. For the most part, all of us have the ability to look at something and know whether we can do it. So, in belief there is power: our eyes are opened; our opportunities become plain; our visions become realities. Our beliefs control everything we do. If we believe we can or we believe we cannot, we are correct. Accomplishment is more than a matter of working harder; it is a matter of believing positively. It's called the "sure enough" factor. If you expect to succeed, "sure enough," you will; if you expect to fail, "sure enough," you will. We become outside what we believe inside.

Step #3: When you change your expectations, you change your attitude.
I love Ben Franklin's quote: "Blessed is the one who expects nothing, for he shall receive it." I heard a story the other day about a man who went to the fortuneteller who looked in the crystal ball and said, "Oh, my. This is not good. I look in this ball and see that you will be poor and unhappy until you're 45 years old." The guy said, "Oh, that's terrible. Well, then what's going to happen?" The fortuneteller said, "You'll get used to it."

Your expectations are going to determine your attitude. Most people get used to average; they get used to second best. Nelson Boswell said, "The first and most important step toward success is the expectation that we can succeed."

Step #4: When you change your attitude, you change your behavior.
William James was right when he said, "That which holds our attention determines our action." When our attitude begins to change, when we become involved with something, our behavior begins to change. The reason that we have to make personal changes is that we cannot take our people on a trip that we have not made. Too many leaders try to be travel agents instead of tour guides--they try to send people where they have never been. We give them a brochure and a "Bon Voyage!" And off they go and we wave to them, and we ask them to tell us how it was when they come back. A tour guide says, "Let me take you where I've been. Let me tell you what I have gone through. Let me tell you what I know. Let me show you what I've experienced in my life."

Step #5: When you change your behavior, you change your performance.
Leroy Eims said, "How can you know what is in your heart? Look at your behavior. There is no better sign of the heart than the life." The truest test of where a person is going is their behavior.
Unfortunately, most people would rather live with old problems than new solutions. We would rather be comfortable than correct; we would rather stay in a routine than make changes. Even when we know that the changes are going to be better for us, we often don't make them because we feel uncomfortable or awkward about making that kind of a change.

Until we can get used to living with something that is not comfortable, we cannot get any better.

Step #6: When you change your performance, you change your life.
Change makes a person feel alone, even if others are going through it. You say, "Oh, man! Goodness! I know the others are changing, but I don't think they're having the difficulty I'm having." There is something about the awkwardness and the time that it takes to make proper changes that just seems to isolate you from everyone else, even when a group is going through it together. You just kind of feel, "But my situation's a little bit different, and I think I'm just not quite as fast as the other ones," and there's a tendency to feel isolated, lonely, and withdrawn when you're going through this change.

It is easier to turn failure into success than an excuse into a possibility. A person can fail and turn around and understand their failure, make it a success; but I want to tell you--a person who makes excuses for everything will never truly succeed. I promise you, when you excuse what you are doing and excuse where you are, and you allow the exceptions, you fail to reach your potential. Don't you know some people who just have an excuse for everything? Why they could not, should not, did not, would not, have not, will not. If "ifs" and "buts" were candies and nuts, we would all have a Merry Christmas. It is impossible to turn excuses into possibilities.

Hope is the foundational principle for all change. People change because they have hope. If people do not have hope, they will not change. You are responsible for the changes that you make in your life, but the good news is, you can make the changes you need to make in your life.

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Any change, or even an attempt to change anything you are doing, makes you uncomfortable. By attempting to change, you move out of your comfort zone. You feel increasingly uneasy. You experience stress and tension. If the change is too extreme, your physical and mental health can be affected. You will experience sleeplessness, indigestion, or fatigue. You may react with impatience, irritability or anger. You will often feel as if you are on an emotional roller-coaster.

Raise Your Internal Standards
So if you want to sell more and earn more, you must increase your self-concept level of income. You must increase the amount you believe yourself capable of earning. You must raise your aspirations, set higher goals, and make detailed plans to achieve them. You must begin to see yourself and think about yourself as capable of being one of the highest earning salespeople in your field. You must take charge of developing a new self-concept for sales and income that is more consistent with what you really want to accomplish.

Build Your Self-Concept Level of Income
Your self-concept determines your levels of performance and effectiveness in everything you do. In sales, you have a series of mini-self-concepts that govern every activity of selling. You have a self-concept for prospecting, for using the telephone, for cold calling, for making appointments, for qualifying, for presenting, for answering questions, for closing, for getting referrals, and for making follow-up sales. You have a self-concept of your level of product knowledge, your personal management skills, your level of motivation and for the way that you relate to different types of customers. In every case, you will always perform in a manner consistent with your self-concept.

The Key to Peak Performance
Wherever you have a high self-concept, you perform well. If you enjoy working on the telephone, you look forward eagerly to telephone prospecting and selling and you do it well. If you have a high self-concept for making presentations or for closing sales, you feel comfortable and competent whenever you are doing them.

Wherever you feel tense or uneasy in selling, it means that you have a low self-concept in that area. You do not feel comfortable when you are engaged in that activity. You probably avoid that activity as much as possible.

This is normal and natural. The only question is, “What are you going to do about it?’

Action Exercises
Here are two actions you can take immediately to get better results.

First, set a goal today to become one of the highest earning people in your organization. Then, back your goal with action by committing to becoming very good in every area of selling.

Second, see yourself, imagine and visualize yourself as if you are already very good at what you do. Create within yourself the feeling of success and accomplishment. Remember, as within, so without!

-- Brian Tracy

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As we enter into this New Year we all tend to have a heightened sense of the opportunities and possibilities that 2009 can bring. The need for goal-setting becomes more obvious and clear. And the great thing about goal-setting is you can keep it as simple or get as elaborate as you would like. In fact, we have dedicated one month in the One-Year Success Plan solely to the subject of goal-setting and have over 125-pages in the One-Year Plan workbook of exercises on this subject. Space and time won't allow that here, but below are some abbreviated points on goal-setting for the New Year.

I've often said the major reason for setting a goal is for what it makes of you to accomplish it. What it makes of you will always be the far greater value than what you get. That is why goals are so powerful - they are part of the fabric that makes up our lives. And goal-setting is where we create our goals.

Goal-setting is powerful, partly because it provides focus. It shapes our dreams. It gives us the ability to hone in on the exact actions we need to perform to achieve everything we desire in life. Goals are GREAT because they cause us to stretch and grow in ways that we never have before. In order to reach our goals we must become better. We must change and grow.

Also, goals provide long-term vision in our lives. We all need lots of powerful, long-range goals to help us get past short-term obstacles. Life is designed in such a way that we look long-term and live short-term. We dream for the future and live in the present. Unfortunately, the present can produce many difficult obstacles. But fortunately, the more powerful our goals (because they are inspiring and believable) the more we will be able to act on them in the short-term and guarantee that they will actually come to pass!

So, let's take a closer look at the topic of goal-setting and see how we can make it forceful as well as practical. What are the key aspects to learn and remember when studying and writing our goals?

1. Evaluation and Reflection. The only way we can reasonably decide what we want in the future and how we will get there is to first know where we are right now and what our level of satisfaction is for where we are in life. So first take some time and think through and write down your current situation, then ask this question on each key point - is that okay?

The purpose of evaluation is two-fold. First, it gives you an objective way to look at your accomplishments and your pursuit of the vision you have for your life. Secondly, it is to show you where you are so you can determine where you need to go. In other words, it gives you a baseline from which to work.

I would strongly encourage you to take a couple of hours this week to evaluate and reflect. At the beginning of this month we encourage you to see where you are and write it down so that as the months progress and you continue a regular time of evaluation and reflection, you will see just how much ground you will be gaining - and that will be exciting!

2. What are Your Dreams and Goals? These are the dreams and goals that are born out of your own heart and mind. These are the goals that are unique to you and come from who you were created to be and gifted to become. So second, make a list of all the things you desire for the future.

One of the amazing things we have been given as humans is the unquenchable desire to have dreams of a better life, and the ability to establish goals to live out those dreams. Think of it: We can look deep within our hearts and dream of a better situation for ourselves and our families; dream of better financial lives and better emotional or physical lives; certainly dream of better spiritual lives. But what makes this even more powerful is that we have also been given the ability to not only dream but to pursue those dreams and not just pursue them, but the cognitive ability to actually lay out a plan and strategies (setting goals) to achieve those dreams. Powerful!

What are your dreams and goals? This isn't what you already have or what you have done, but what you want. Have you ever really sat down and thought through your life values and decided what you really want? Have you ever taken the time to truly reflect, to listen quietly to your heart, to see what dreams live within you? Your dreams are there. Everyone has them. They may live right on the surface, or they may be buried deep from years of others telling you they were foolish, but they are there.

So how do we know what our dreams are? This is an interesting process and it relates primarily to the art of listening. This is not listening to others; it is listening to yourself. If we listen to others, we hear their plans and dreams (and many will try to put their plans and dreams on us). If we listen to others, we can never be fulfilled. We will only chase elusive dreams that are not rooted deep within us. No, we must listen to our own hearts.

Here are some practical steps/thoughts on hearing from our hearts on what our dreams are:

Take time to be quiet. This is something that we don't do enough in this busy world of ours. We rush, rush, rush, and we are constantly listening to noise all around us. The human heart was meant for times of quiet, to peer deep within. It is when we do this that our hearts are set free to soar and take flight on the wings of our own dreams! Schedule some quiet "dream time" this week. No other people. No cell phone. No computer. Just you, a pad, a pen, and your thoughts.

Think about what really thrills you. When you are quiet, think about those things that really get your blood moving. What would you LOVE to do, either for fun or for a living? What would you love to accomplish? What would you try if you were guaranteed to succeed? What big thoughts move your heart into a state of excitement and joy? When you answer these questions you will feel GREAT and you will be in the "dream zone." It is only when we get to this point that we experience what OUR dreams are!

Write down all of your dreams as you have them. Don't think of any as too outlandish or foolish - remember, you're dreaming! Let the thoughts fly and take careful record.

Now, prioritize those dreams. Which are most important? Which are most feasible? Which would you love to do the most? Put them in the order in which you will actually try to attain them. Remember, we are always moving toward action, not just dreaming.

3. S.M.A.R.T. Goals. S.M.A.R.T. means Specific, Measurable, Attainable, Realistic, and Time-sensitive.

I really like this acronym S.M.A.R.T., because we want to be smart when we set our goals. We want to intelligently decide what our goals will be so that we can actually accomplish them. We want to set the goals that our heart conceives, our minds believe and that our bodies will carry out. Let's take a closer look at each of the components of S.M.A.R.T. goals:

Specific: Goals are no place to waffle. They are no place to be vague. Ambiguous goals produce ambiguous results. Incomplete goals produce incomplete futures.

Measurable: Always set goals that are measurable. I would say "specifically measurable" to take into account our principle of being specific as well.

Attainable: One of the detrimental things that many people do - and they do it with good intentions - is to set goals that are so high they are unattainable.

Realistic: The root word of realistic is "real." A goal has to be something that we can reasonably make "real" or a "reality" in our lives. There are some goals that simply are not realistic. You have to be able to say, even if it is a tremendously stretching goal, that yes, indeed, it is entirely realistic -- that you could make it. You may even have to say that it will take x, y, and z to do it, but if those happen, then it can be done. This is in no way to say it shouldn't be a big goal, but it must be realistic.

Time: Every goal should have a time frame attached to it. I think that life itself is much more productive if there is a time frame connected to it. Could you imagine how much procrastination there would be on earth if people never died? We would never get "around to it." We could always put it off. One of the powerful aspects of a great goal is that it has an end, a time in which you are shooting to accomplish it. You start working on it because you know there is an end. As time goes by you work on it because you don't want to get behind. As it approaches, you work diligently because you want to meet the deadline. You may even have to break down a big goal into different parts of measurement and time frames. That is okay. Set smaller goals and work them out in their own time. A S.M.A.R.T. goal has a timeline.

4. Accountability (A contract with yourself or someone else). When someone knows what your goals are, they hold you accountable by asking you to "give an account" of where you are in the process of achieving that goal. Accountability puts some teeth into the process. If a goal is set and only one person knows it, does it really have any power? Many times, no. At the very least, it isn't as powerful as if you have one or more other people who can hold you accountable to your goal.

So: Evaluate/Reflect; Decide What You Want; Be S.M.A.R.T.; Have Accountability. When you put these 4 key pieces together, you are putting yourself in a position of power that will catapult you toward achieving your goals.

Let's Do Something Remarkable in 2009!

by Jim Rohn (Excerpted from Week 7 of the Jim Rohn One-Year Success Plan - S.M.A.R.T. Goals by Jim Rohn)

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How do you start your day? Years ago I started planning mine by writing everything down I would have to do, the night before. I found that drawing up your list the night before prompts your subconscious to work on your plans and goals while you sleep. When you wake up, you feel ready to tackle your challenges.

When prioritizing and planning your time, consider the following points:

• Key questions.
What is the highest value-added action I can do?
What can I, and only I, do that I've done well before to make a difference?
Why am I on the payroll?
The answers to these questions help identify all that needs to be done and in what order. That, in turn, will bolster personal productivity.



• Values.
Decide what's important to you, and in what order. Make sure your values don't conflict with work. Energy spent worrying diminishes your abilities.

• Consequences.
Every action has consequences - good and bad. Consider what rewards you'd reap by completing a task. Then, compare those rewards with the consequences of putting it aside. This process makes it easier to see which goals have a higher value.

• The Pareto Principle.
Vilfredo Pareto, a 19th-century engineer, argued that 20% of what you do accounts for 80% of the value. When considering the importance of a task, ask yourself whether it's among the 20% that creates the most value.

• Urgency vs. Importance.
An unexpected phone call or a drop-in visitor may be urgent, but the consequences of dealing with either may not be important in the long run.
The urgent is other-oriented, it's caused by someone else. Important things are self-directed and have the greatest value for you.

• The Limiting Step.
Standing between you and what you want to achieve is the limiting step. That's the bottleneck that determines how quickly you can reach your goal. It's important to identify that step and focus single-mindedly on getting that one thing done.

• A Written Plan.
Lists of goals, tasks and objectives are of no help unless they're written. Putting your plans on paper makes a seemingly elusive goal more concrete. There's a connection that takes place between the brain and the hand. When you don't write it down, it's fuzzy, but as you write it and revise it, it becomes clear.

• Visualization.
See yourself doing what you need to get done. Visualization trains the subconscious to focus on completing tasks. Say, for example, that you want to begin each morning by exercising. Visualizing yourself doing sit-ups and push-ups the night before conditions the mind to do those the next day. When you prime you mind, it wakes you up even before the alarm clock goes off.

Remember, you are a winner and preparation goes a long way in helping you achieve all your goals.

by Brian Tracy

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Here are some simple ways to set goals so that we achieve them! After all, what good is a goal if it isn't something you achieve? Here are some simple steps you can take to make sure that you see change in your life this year.

Narrow your focus. That's right, start small. Pick two or three areas tops, that you want to work on. Too many people say to themselves, "I want to do this, and this, and this, and this..." and they end up doing nothing! Most of what you do throughout your day can be done without a lot of mental or emotional exertion, but change isn't one of them. So focus down to a couple. This way you can get some victory in these areas. Here are some areas to think about: Physical, Intellectual, Emotional, Spiritual, Financial, and Relational. What areas need some work? Now, what one thing should be the first item on the change list? The others will come later, but for now, you should focus on two or three total.

Keep the long-term in mind, but set your sights on achieving your goals in the short-term. Do you want to lose 75 pounds? Good. Long-term you will. But for now, think short-term. Don't think about losing 75 pounds by summer 2010. Think about losing 5 pounds by February 1st. This does two things. First, it makes it urgent. Instead of blowing it and saying, "Oh well, I still have 17 months to lose the 75 pounds" (because eventually that becomes 2 months to lose 75 pounds) your goal is only a few weeks out. This is better in terms of reaching your goal. Secondly, as you reach these shorter goals, it gives you regular victories instead of regular progress. Progress feels good, but achieving a goal is awesome!

Reward yourself when you achieve the goal. When you lose the 5 pounds by February 1st, go get yourself a Grande whole-milk mocha. But just one! Then get back to your goal for March 1st. This puts a little fun back into the process of self-control and self-discipline. You will look forward to the reward and when the going gets tough, you will say, "two more weeks, two more pounds, then..."

That's it. I truly believe that it can be that simple for you.

Chris Widener

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